Soo Young Rieh
Assistant Professor
Email: rieh@umich.edu
Homepage: http://www.si.umich.edu/rieh
Tel: (734) 647-8040 Fax: (734) 764-2475
EDUCATION
|
Ph.D.,
2000 |
Dissertation
Title: Information Quality and Cognitive
Authority in the World Wide Web (Advisor:
Nicholas J. Belkin) |
|
Doctor
of Arts Program, 1994-1995 |
|
|
M.A.,
1990 |
Library
and Information Science. |
|
B.A.,
1988 |
Library
and Information Science. |
PROFESSIONAL
EMPLOYMENT
|
Fall
2002-present |
Assistant Professor, |
|
Spring
2002 |
Instructor, Department of Library and Information Science, |
|
Spring
2002 |
Instructor, Department of Library and Information Science, Duksung
Women¡¯s University, |
|
2000-2001 |
Human Factors Research
Engineer, Search and Directory
Group, Excite@Home, |
|
Fall
1998 |
Instructor, Department of Library and Information Studies,
School of Communication, Information and Library Studies, Rutgers University,
New Brunswick, NJ |
|
1995-1999 |
Graduate Associate, University Office of Quality
and Communication Improvement, |
|
1991-1993 |
Information Specialist, Korea Development Institute, |
|
1990-1991 |
Information
Specialist,
National Institute for Economic Systems
and Information,
|
GRANTS,
AWARDS, AND HONORS
Institute of Museum and Library Services (IMLS)
National Leadership Grants for ¡°Institutional Repositories: Ensuring
Continued Access to Learning Objects¡±
Role:
Principal Investigator.
Co-investigators:
Karen Markey & Elizabeth Yakel.
Amount:
$510,205
Project
Period: October 2005-September 2008
ASIST SIG USE Best Information
Behavior Conference Paper Award, 2007
American Society for
Information Science and Technology, Special Interest Group Information Needs
Seeking and Use (SIG USE)
¡°Toward
an integrated framework of information and communication behavior: College
students¡¯ information resources and media selection.¡± Co-authored with Brian
Hilligoss and Jiyeon Yang. Proceedings of
the 70th Annual
Meeting of the American Society for Information Science and Technology.
John Wiley & Sons Best
JASIST Paper Award, 2005
American
Society for Information Science and Technology
¡°On
the web at home: Information seeking and web searching in the home
environment.¡± Journal of the American Society for Information Science and Technology,
Vol. 55, pp. 743-753.
The Eugene Garfield-ALISE
Doctoral Dissertation Award, 2002
Association for Library and
Information Science Education
Information Quality and
Cognitive Authority in the World Wide Web.
Rutgers, The
ALISE Doctoral
Association for Library and Information Science
Education
Information Quality and
Cognitive Authority in the World Wide Web.
AT&T/Rutgers
University Graduate Assistantship, 1995-1999
Co-funded by AT&T
Corporate Quality Office and
GRANTS
PENDING
MacArthur Foundation. ¡°Credibility Assessment in the
Participatory Web Environment¡±
Role:
Principal Investigator.
Submitted
in October 2007
Mellon Foundation. ¡°Google Scholar to Augment
Federated Search Results¡±
Role:
Co-PI (with
Submitted
in December 2007
PUBLICATIONS
Refereed Journal Articles
RIEH, S. Y., KIM, Y. M., & MARKEY, K. (under revision).
Perceptions of searching, self-efficacy, and invested mental effort. Submitted
to Journal of American Society for Information
Science and Technology.
MARKEY, K.,
YAKEL, E., RIEH, S.
Y.,
HILLIGOSS, B. &
RIEH, S. Y. (2007). Developing a unifying framework of credibility assessment:
Concept, heuristics, and interaction in context. Information Processing and Management. Available online.. doi:10.1016/j.ipm.2007.10.001
MARKEY, K,
http://journals.tdl.org/jodi/article/view/194/170.
RIEH, S. Y. (2007). A Comparison of Web searching and
library system searching: Perceived difficulty, self-efficacy, and effort.
Journal of the Korean Society for Information Management, 24(2), 29-44.
RIEH, S. Y. & DANIELSON, D. R. (2007).
Credibility: A Multidisciplinary framework. In B. Cronin (Ed.), Annual Review of Information Science and
Technology (Vol. 41, pp. 307-364).
RIEH, S. Y. & XIE, H. (2006).
Analysis of multiple query reformulations
on the Web: The interactive information retrieval context. Information Processing and Management, 42, 751-768.
RIEH, H. Y. & RIEH, S. Y. (2005).
Web searching across languages:
Preference and behavior of bilingual academic users in
RIEH, S. Y. (2004). On the web at home: Information
seeking and web searching in the home environment. Journal
of the American Society for Information Science and Technology, 55, 743-753.
RIEH, S. Y. (2002) Judgment of information quality and
cognitive authority in the web. Journal
of the American Society for Information Science and Technology, 53, 145-161.
RIEH, S. Y. (2002).
Judgment, decision, and choice in web searching behavior: Information quality
and cognitive authority. Journal of the Korean Society for Library and
Information Science, 36(2), 110-138 (in Korean).
RIEH, H.
Y. & RIEH, S. Y. (2001). Information seeking, evaluation, and use on the Internet: A case study of
science and engineering scholars. Journal of the Korean Society for
Information Management, 18(4), 163-181 (in Korean).
RIEH, S. Y. (1999). Changing reference service
environment: A review of perspectives from managers, librarians, and users. Journal of Academic Librarianship, 25,
178-186.
Other
Journal Articles
RIEH, S. Y., MARKEY, K., ST. JEAN, B. YAKEL, E. &
KIM, J. (2007). Census
of institutional repositories in the
Books and Research Reports
MARKEY, K., RIEH, S. Y.,
Book
Chapters
RIEH, S. Y. & HILLIGOSS, B. (2007). College
students¡¯ credibility judgments in the information seeking process. In M.
Metzger & A. Flanagin (Eds.), Digital
media, youth, and credibility (pp. 49-72), MacArthur Foundation Series on
Digital Media and Learning.
RIEH, S. Y. (2005). Cognitive authority. In K.E.
Fisher, S. Erdelez, & E. F. McKechnie (Eds.), Theories of information behavior: A researchers¡¯ guide (pp. 83-87).
Refereed Conference
Proceedings
RIEH, S. Y., HILLIGOSS, B., & YANG, J. (2007).
Toward an integrated framework of information and communication behavior:
College students¡¯ information resources and media selection. Proceedings of the 70th Annual Meeting of the American
Society for Information Science and Technology, 44. http://www.asis.org/Conferences/AM07/proceedings/papers/34/34_paper.html
RIEH, S. Y., MARKEY, K., YAKEL, Y.,
KIM, Y. M. & RIEH, S. Y. (2005). dual-task
performance as a measure for mental effort in library searching and Web
searching. Proceedings of the 68th Annual Meeting of the American
Society for Information Science and Technology, 42. http://www3.interscience.wiley.com/cgi-bin/fulltext/112785720/PDFSTART
KIM, H. Y., RIEH, S. Y., AHN, T.K., & CHANG, W. K. (2004).
Implementing an ontology based knowledge
management system in the Korean financial firm environment. Proceedings of the 67th
Annual Meeting of the American
Society for Information Science and Technology. Vol. 41 (pp. 300-309).
RIEH, S. Y.
(2003). Investigating web searching behavior in home environments. In R. J. Todd (Ed.), Proceedings of the 66th Annual
Meeting of the American Society for Information Science and Technology Vol. 40 (pp. 255–264).
RIEH, S. Y. & XIE, H. (2001). Patterns and sequences of multiple query
reformulations in Web searching: A preliminary study. In
RIEH, S. Y. & BELKIN, N. J. (2000). Interaction on the web: Scholars' judgment of
information quality and cognitive authority. In D. H. Kraft (Ed.), Proceedings of the 63rd Annual Meeting of the American
Society for Information Science Vol. 37 (pp. 25-38).
NG, K. B.,
RIEH, S. Y., & KANTOR, P. (2000). Signal detection methods and discriminant
analysis applied to categorization of newspaper and government documents: A
Preliminary study. Proceedings of the
63rd Annual
Meeting of the American Society for Information Science Vol. 37 (pp. 227-236).
RIEH, S. Y. & BELKIN, N. J. (1998). Understanding judgment of information quality and
cognitive authority in the WWW. In C. M. Preston (Ed.), Proceedings of the
61st Annual Meeting of the American Society for Information Science Vol. 35
(pp. 279-289).
RIEH, S. Y. (1998). User-computer-librarian
interaction in end-user online searching. In M. Williams (Ed.), Proceedings of 19th Annual National Online
Meeting (pp. 317-327).
Other
Conference Proceedings
RIEH, S. Y. (2002). An Experimental study on information quality and
cognitive authority in Web searching. Korean Society for Library and
Information Science Occasional Paper Series, 13, 7-21 (in Korean)
RIEH, H. Y. & RIEH, S. Y. (2001).
A Qualitative study on information
seeking and use of science and engineering researchers in the Internet. Proceedings of the Fall Meeting of
the Korean Society for Information Management, 107-126 (in Korean).
BELKIN, N. J., PEREZ CARBALLO, J., COOL, C., KELLY, D.,
LIN, S., PARK, S.Y., RIEH, S. Y,. SAVAGE-KNEPSHIELD, P., & SIKORA, C. (1999).
BELKIN, N. J., PEREZ CARBALLO, J., COOL, C., LIN, S.,
PARK, S., RIEH, S. Y., SAVAGE, P., SIKORA, C., XIE, H., & ALLAN. J. (1998).
BELKIN, N. J., CABEZAS, A., COOL, C., KIM, K., NG, K.
B., PARK, S., PRESSMAN, R., RIEH, S. Y., SAVAGE, P., & XIE, H. (1997).
Work in
Progress
RIEH, S. Y. (invited). Credibility and cognitive
authority of information. To be submitted to M. Bates & M. N. Maack (Eds.) Encyclopedia of Library and Information
Sciences, 3rd Ed.
RIEH, S. Y., YAKEL, E., MARKEY, K.,
JANSEN, J. & RIEH, S. Y. (in preparation).
Theoretical constructs in information searching and information retrieval. To
be submitted to Information Processing
and Management.
PRESENTATIONS
Conference
Presentations and Posters
|
October 2007 |
Toward an Integrated
Framework of Information and Communication Behavior: College Students¡¯
Information Resources and Media Selection. Paper presented at the Annual
Meeting of the American Society for Information Science and Technology. |
|
October 2007 |
Credibility
Assessment of User-Generated Content. 7th Annual ASIST SIG USE
Research Symposium: Mobility and Social Networks in Information Behavior. |
|
April 2007 |
Perceived Values and Benefits of
Institutional Repositories: A Perspective of Digital Curation. Paper
presented at An International Symposium on Digital Curation (DigCCurr 2007), |
|
January 2007 |
Information
Credibility Assessments Framework (with Brian Hilligoss). Poster presented at
the Annual Conference of Association for Library and Information Science
Education. |
|
October 2005 |
Analyzing Web Search Logs in the Interactive
Information Retrieval Context. Paper presented at the 68th Annual
Meeting of the American Society for Information and Technology. |
|
January 2005 |
Is Web Searching Easier than Library
Searching? Differential Expectation, Perceived Difficulty, and Effort. Paper
presented at the Annual Conference of Association for Library and Information
Science Education. |
|
May 2004 |
Design
and Evaluation of Support for Query Reformulation in Web Searching: A Case
Study of Excite ZOOM-IN. Paper presented at the WWW2004 Conference Workshop Measuring Web Search Effectiveness: The User
Perspective. |
|
January 2004 |
What to Teach
for Future Digital Reference Librarians: Experiences of IPL Student
Volunteers (with M. Holland). Paper presented at the Annual Conference of
Association for Library and Information Science Education. |
|
October 2003 |
Investigating
Web Searching Behavior in Home Environments. Paper presented at the 66th Annual
Meeting of the American Society for Information Science and Technology. |
|
October
2003 |
Cognitive
Authority. 3rd
Annual ASIST SIG USE Research Symposium Theoretical Frameworks
for Information Behavior: Research Implications. |
|
January 2002 |
Information
Quality and Cognitive Authority in the World Wide Web. Paper presented at the
Annual Conference of Association for Library and Information Science Education.
|
|
November 2001 |
Patterns
and Sequences of Multiple Query Reformulations in Web Searching: A Preliminary
Study (with Hong Iris Xie). Paper presented at the 64th Annual Meeting of
the American Society for Information Science and Technology. |
|
November 2000 |
Interaction
on The Web: Scholars' Judgment of Information Quality and Cognitive Authority.
Paper presented at the 63rd Annual Meeting of the American Society for
Information Science. |
|
January 2000 |
Information Quality and Cognitive
Authority in the World Wide Web. Doctoral Student Research Poster presented
at the Annual Conference of Association for Library and Information Science
Education. |
|
October
1998 |
Understanding Judgment of
Information Quality and Cognitive Authority in the WWW. Paper presented at
the 61st Annual Meeting of the American
Society for Information Science. |
|
May 1998 |
User-Computer-Librarian
Interaction in End-User Online Searching. Paper presented at the 19th Annual
National Online Meeting. |
Recent Invited
Talks and Meetings
|
September 2007 |
Credibility Assessment in
the Information Seeking Process: Construct, Heuristics, Context, and
Interaction. |
|
May 2007 |
Helping People Find and
Evaluate What They Need. MacArthur Foundation Workshop on Challenges Facing
the User in the Information and Technology Abundant Environment. |
|
November 2006 |
Rethinking Credibility in
the Digital Environment: A Multidisciplinary Framework. Collaboratory for
Research on Electronic Work (CREW) Seminar. |
|
August 2006 |
National Census of
Institutional Repositories. Korean Education and Research Information
Service. |
|
April 2006 |
Institutional Repositories
and Academic Libraries. |
|
September 2005 |
What to Teach Future
Digital Reference Librarians: Experiences of IPL Volunteers (with Maurita
Holland). Internet Public Library Symposium: A Global Standard for Digital
Librarianship. |
COURSES TAUGHT
SI 751 Information Seeking
Behavior. Developed as a new course.
Taught in Winter 2005, Winter 2006, and Winter 2007
School of Information Master of Science in Information
(MSI) Program
SI 551 Information Seeking
Behavior. Developed as a new course.
Taught
in Winter 2003, Winter 2004, Winter 2005, Winter 2006, and Winter 2007
SI 501 Use of Information. Redesigned the course. Taught alone and in teams (with Stephanie
Teasley and Joan Durrance)
Taught
in Fall 2003, Fall 2004, and Fall 2005
SI 622 Evaluation of
Systems and Services. Collaborated
with Judy Olson
Taught
in Winter 2003 and Winter 2004
Other Institutions
Information Systems for
Library (Spring
2002), Undergraduate, Department of Library and Information Science, Duksung
Women¡¯s University,
History of Information
Services and Culture (Spring 2002), Undergraduate, Department of Library and Information
Science,
Internet Interfaces (Fall 1998), MLIS course, Department of Library and Information
Science,
GUEST LECTURES AND COLLOQUIA AT THE
|
September 2007 |
¡°Research Questions¡± for SI
Doctoral Development Seminar |
|
March 2007 |
¡°Log Analysis¡± for SI 622
Evaluation of Information Systems and Services (Instructor: Suresh Bhavnani) |
|
February 2007 |
¡°Experimental Evaluation of
IR Systems¡± for SI 860 Experimental Methods (Instructor: Yan Chen) |
|
October 2006 |
¡°Human Information
Behavior¡± for SI 701 Doctoral Foundations Seminar (Instructor: Gary Olson) |
|
March 2006 |
¡°Log Analysis¡± for SI 622
Evaluation of Information Systems and Services (Instructors: Judy Olson and
Suresh Bhavnani) |
|
March 2005 |
¡°Information Retrieval@SI¡±
for SI 701 Doctoral Foundations Seminar (Instructors: George Furnas and Gary
Olson) |
|
October 2004 |
¡°Experimental Evaluation of
IR Systems¡± for SI 860 Experimental Methods (Instructor: Yan Chen) |
|
March 2004 |
¡°Why
people put so little effort into online searching.¡± Faculty Research Talks. |
|
November 2003 |
¡°Information
Seeking and Retrieving¡± for Doctoral Student Informal Seminar
(Coordinator: Yan Chen) |
|
March 2003 |
¡°Rise
and Fall of the Dot-Com Bubble: Excite@Home Experience.¡± School of
Information Global Network (SIGN) Seminar. |
|
October 2002 |
¡°Information Seeking
Behavior¡± for 501 Use of Information (Instructor: Stephanie Teasley) |
|
October 2002 |
¡°Development
of a Search Assistant Tool at Excite.com.¡± for 696 Advanced Digital
Librarianship (Instructor: Maurita Holland) |
|
September 2002 |
¡°User-Computer-Librarian
Interaction in End-User Online Searching¡± for 641 Instructional Design for Information Skills
(Instructor: Gail Beaver) |
|
September 2002 |
¡°Patterns and Sequences of
Multiple Query Reformulations in Web Searching: A Preliminary Study¡± for
Ph.D. Student Seminar (Instructor: Jeffrey MacKie-Mason) |
SUPERVISION OF PH.D. STUDENTS
|
In Progress |
Yong-Mi Kim (doctoral
candidate). Dissertation Committee
Chair. |
|
In Progress |
Beth St. Jean. Co-Advisor with Karen Markey. |
|
In Progress |
Shu-Yi (Max) Chen. Co-Advisor with Joan Durrance. |
|
In Progress |
Jihyun Kim. Dissertation Committee Member. Dissertation Title: Faculty Self-archiving Behavior: Methods
and Factors Affecting the Decision to Self-archive. |
|
In Progress |
Emilee Rader. Dissertation Committee Member. Dissertation Title: Document Labeling, Organizing and Finding in Shared Repositories. |
|
In Progress |
Maria Souden. Dissertation Committee Member. Dissertation Title: Information Behavior in the Context of
Chronic Illness. |
|
In Progress |
James L. Goldman. College of Information Science and Technology, Dissertation
Title: The Cognitive Authority of
Collective Intelligence |
|
Completed in 2007 |
Derek Hansen. Dissertation Committee Member. Dissertation Title: Knowledge Sharing, Maintenance, and Use in Online
Support Communities. |
|
Completed in 2007 |
Meilan Zhang.
Dissertation Title: Moving from Answer
Finding to Sense Making: Supporting Middle School Students¡¯ Online Inquiry. |
|
Completed in 2005 |
Jahna Otterbacher. Dissertation Committee Member. Dissertation Title: Short-Term Event Tracking in Dynamic
Online News. |
|
Fall 2007 – present |
|
|
2005 – present |
I |